If your phone is lost or stolen, you can find, lock, or erase it with Find My Device. You can do it through android.com/find or from another device with Google Pay.
Find My Device through the website:
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Open android.com/find in your browser
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Sign in to your Google Account.
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If you have more than one device: At the top of the sidebar, select the lost device
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If your lost device has more than one user profile: Sign in with a Google Account that's on the main or personal profile
(You can’t use Find My Device for work profiles)
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On the map, you’ll be able to see location information for your device. A notification will also be sent to the device.
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You can Enable lock & erase
Select what you want to do:
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Play sound: Rings your device at full volume for 5 minutes, even if it's set to silent or vibrate
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Secure device: Locks your device with your PIN or password. If you don't have a lock, you can set one. To help someone return your device to you, you can add a message or device number to the lock screen
Erase device: Permanently deletes all data on your device, but may not delete SD cards. After you erase, Find My Device won't work on the device.
Find My Device through the app:
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On another Android phone or tablet, open the Find My Device app
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Sign in
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If your own device is lost: Tap Continue as [your name]
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If you are helping a friend: Tap Sign in as guest and let your friend sign in
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From the listed devices, select the device you want to locate/enable lock/erase
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For Android 9 or higher, you may be asked to provide the lock screen PIN for the device you want to find.
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For Android 8 and below you may be asked for your Google password
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On the map, you’ll be able to see location information for your device. A notification will also be sent to the device.
-
You can Enable lock & erase.
Select what you want to do:
-
Play sound: Rings your device at full volume for 5 minutes, even if it's set to silent or vibrate.
-
Secure device: Locks your device with your PIN or password. If you don't have a lock, you can set one. To help someone return your device to you, you can add a message or device number to the lock screen.
Erase device: Permanently deletes all data on your device, but may not delete SD cards. After you erase, Find My Device won't work on the device.
Note: If your device can't be contacted, your payment info might be removed so no one can access it. If you find your device again, you’ll need to re-add your payment information to your Google Wallet.
Using another device with Zing downloaded:
If you lost your device you can use your phone or tablet with the logged-in zing app installed, to freeze your card through our app.
If you prefer, you can also contact us via in-app messaging or email to suspend your card from Google Pay.