To make sure that Zing can continue to release new features, improve your experience of the app and provide the highest level of security, you’ll need to make sure that you keep your device updated.
Your device must be updated to a minimum OS version of:
- iOS 15
- Android 7.0 (API level 24)
If you can’t access your app as your OS version is no longer supported and you need to get in touch with us, send an email to support@zing.me and someone from our ZingCare team will get back to you.
To protect you and your money, there are some things we can’t help you with by email. We can direct you to the best channel to resolve your query. This may mean giving you a call if you don’t have access to your Zing app.