First of all, it’s great that you want to refer someone to Zing. You can do this through the ‘Invite friends to Zing’ section in the app. Here you'll find details of any referral rewards that we offer, how the offer works and its duration, as well as information on our previous promotions.
Frequently Asked Questions:
Our current referral reward promotion
We have a brand new referral promotion that's running from 3rd October 2024 13:00 BST until 3rd December 2024 08:59 GMT – and this time we’ve increased the referral bonus so you and your friend can earn £30 each!
Invite up to 20 friends and earn up to £600. As this is a new promotion, if you’ve previously referred friends your count starts again and you can refer up to 20 more friends.
Here are the steps you’ll need to follow:
- Send your referral link to your friend. You can find this in the side menu under ‘Invite friends to Zing’ or by tapping the present icon on the Zing home screen
- Your link takes them to a web form where they have to enter their mobile number for the referral to count
- Your friend successfully signs up to Zing using the same mobile number and becomes a Zing member
- Your friend makes one card payment of minimum £5 (or equivalent currency value). They can use their digital card straight away or wait until their physical card arrives but the card payment needs to made before the promotional period ends.
- You’ll both receive £30 into your Zing accounts normally within 30 days of the referral steps being successfully completed
Anyone you refer must complete these steps during the Promotion Period: 3rd October 2024 13:00 BST until 3rd December 2024 08:59 GMT.
What counts as a qualifying transaction?
For a referral to be successful, anyone referred to Zing needs to make one card payment of at least £5 (or equivalent currency value if they’re spending in a non-GBP currency). They can use their digital card straight away or wait until their physical card arrives but the card payment needs to be made during the promotional period: 3rd October 2024 13:00 BST until 3rd December 2024 08:59 GMT.
Please see the Terms and Conditions in ‘Invite friends to Zing’ for full details of this referral promotion. This is accessible via the profile button on the top left hand corner of the home screen on the app. Alternatively, you can tap the present icon in the top right-hand corner of the home screen.
How much can I earn?
If you successfully refer someone to Zing and all of the qualifying actions have been completed, you’ll both receive £30. You can refer as many friends as you like, but you will only receive referral rewards for up to 20 friends, meaning you can earn up to £600. If you’ve referred friends during a previous promotion, your count starts again and you can refer up to 20 more friends!
Anyone you refer has from 3rd October 2024 13:00 BST until 3rd December 2024 08:59 GMT to complete the referral steps.
How do I send a referral link?
- Log in to the Zing app in the usual way
- Tap on the profile button in the top left hand corner of the home screen
- Tap the ‘Invite friends to Zing’ button
- Tap ‘Invite friends’ at the bottom of the page
- Select how you want to send your referral link
You can also find the ‘Invite friends to Zing’ button on the payee profile of a saved payee. Alternatively, you can tap the present icon in the top right-hand corner of the home screen.
Anyone you refer must be a UK resident and over the age of 18 to open a Zing account.
When will I receive my referral reward?
Once you have sent the referral link, your friend or family member just needs to tap the link and follow the instructions to become a Zing member (see ‘How does it work?’ above for full instructions).
If you’ve consented to receive marketing messages, you’ll receive a push notification once the criteria has been met. You’ll also receive a summary of the successful referrals. The payment will normally then be made to your account in 30 days, you’ll receive a push notification and an email to let you know it has been successful.
I have successful referrals but my balance is not updating. Why?
Your ‘Paid this period’ section of the referral tracker will only reflect payments that have been paid to your account. It normally takes up to 30 days from a successful referral for the money to be paid to your account.
Can I see details of who I’ve referred?
To keep potential and existing Zing members safe we can’t share specific details about the people you’ve referred. However, you can check the referral tracker in the app to see the number of successful referrals you’ve made and referral payments you’ve received.
Previous Promotions
August/September 2024 Referral offer: 28th August 2024 09:00 BST until 1st October 2024 08:59 BST
How did it work?
- You sent your referral link to your friend
- Your friend entered their mobile number into our web form
- Your friend successfully created a Zing account and became a Zing member
- Your friend made one card payment (minimum £5 or equivalent in another supported currency). Payments made using their Zing card (digital or physical) or Apple Pay/Google Pay were all accepted
- Once the payment is successful, you’ll both receive £20 into your Zing accounts normally within 30 days of completing all of the above actions
Qualifying actions
For a referral to be successful, anyone referred to Zing needed to make one card payment in any currency using their digital or physical Zing card. The transaction needed to be at least £5 or equivalent currency value. This card payment needed to clear successfully. The card payment needed to be made in the promotional period: 28th August 2024 09:00 BST until 1st October 2024 08:59 BST.
You could have referred up to 20 friends meaning you could have earned up to £400! Anyone you referred must be a UK resident and over the age of 18 to open a Zing account.
Anyone you referred must have completed these steps during the Promotion Period: 28th August 2024 09:00 BST until 1st October 2024 08:59 BST. You could have referred up to 20 friends meaning you could have earned up to £400!
Anyone you referred must be a UK resident and over the age of 18 to open a Zing account.
July/August 2024 Referral offer: 15th July 2024 09:00 BST until 28th August 2024 08:59 BST
How did it work?
- You sent your referral link to your friend
- Your friend entered their mobile number into our web form
- Your friend successfully created a Zing account and became a Zing member
- Your friend made one card payment (minimum £5 or equivalent in another supported currency). Payments made using their Zing card (digital or physical) or Apple Pay/Google Pay were all accepted
- Once the payment is successful, you’ll both receive £20 into your Zing accounts normally within 30 days of completing all of the above actions
Qualifying actions
For a referral to be successful, anyone referred to Zing needed to make one card payment in any currency using their digital or physical Zing card. The transaction needed to be at least £5 or equivalent currency value. This card payment needed to clear successfully. The card payment needed to be made in the promotional period: 15th July 2024 09:00 BST until 28th August 2024 08:59 BST.
Anyone you referred must have completed these steps during the Promotion Period: 15th July 2024 09:00 BST until 28th August 2024 08:59 BST. You could have referred up to 20 friends meaning you could have earned up to £400!
Anyone you referred must be a UK resident and over the age of 18 to open a Zing account.
June 2024 Referral offer: 6th June 2024 11:00 BST until 3rd July 2024 08:59 BST
How did it work?
- You sent your referral link to your friend
- Your friend entered their mobile number into our web form
- Your friend successfully created a Zing account and became a Zing member
- Your friend must have completed all qualifying actions (see below)
- Once all steps have been completed, you’ll both receive £20 into your Zing accounts normally within 30 days of completing all of the above actions
Qualifying actions
Your friend had to make two foreign currency (non-GBP) transactions – either card spend or currency transfer or a combination of these. Each transaction needed to have the equivalent value of £5 or more. For example:
- Two card transactions using your Zing card or Apple Pay/Google Pay in any foreign currency (non-GBP) that are each the equivalent value of £5 or more
- Two foreign currency transfers to either another Zing Member or any account not provided by Zing that are each the equivalent value of £5 or more
- One foreign currency card transaction using your Zing card or Apple Pay/Google Pay and one foreign currency transfer to either another Zing Member or to any account not provided by Zing that are each the equivalent of £5 or more
The following transactions were not qualifying transactions:
- Wallet to Wallet conversions that involve you converting money between your own wallets in the Zing app
- ATM withdrawals
- Card transactions in GBP
Anyone you referred must have completed these steps during the Promotion Period: 6th June 2024 11:00 BST until 3rd July 2024 08:59 BST. You could have referred up to 20 friends meaning you could have earned up to £400!
Anyone you referred must be a UK resident and over the age of 18 to open a Zing account.
May 2024 Referral offer: 30th April 2024 00:00 BST until 31st May 2024 23:59 BST
How did it work?
- You sent your referral link to your friend
- Your friend entered their mobile number into our web form
- Your friend successfully created a Zing account and became a Zing member
- Your friend made one card payment (minimum £5 or equivalent in another supported currency). Payments made using their Zing card (digital or physical) or Apple Pay/Google Pay were all accepted
- Once the payment is successful, you’ll both receive £20 into your Zing accounts within 30 days of completing all of the above actions
Anyone you referred must have completed these steps during the Promotion Period: 30th April 2024 00:00 BST until 31st May 2024 23:59 BST. You could have referred up to 20 friends meaning you could have earned up to £400!
Anyone you referred must be a UK resident and over the age of 18 to open a Zing account.