Yes, as long as your account is at a zero balance you can close it. Please follow the instructions below:
- Tap the profile button in the top left hand corner of the home screen.
- Tap ‘Security and privacy’.
- Scroll to the bottom and tap ‘Close my account’.
- Follow the prompts on screen.
To be able to close your account all your wallets must be at a zero balance. You can find more information in the following article on how to withdraw money that you still have in your wallets.
Take action now:
If you’re reading this article on the same device as your Zing app, tap the link below to close your account now.
If you’d like to close your account but you no longer have access to the app you can send us an email at support@zing.me.