Your account will be closed at 12.00pm (midday) BST on 22 May 2025. After this date, you’ll no longer be able to use your Zing card or access the Zing app.
We have (as of 12.00pm (midday) BST on 2 April 2025) switched off top-ups and incoming payments which means you’re no longer able to top up or receive inbound payments into your Zing account. Any inbound payments will be automatically rejected and returned to the sender.
We have also turned off auto top-ups. Please make other arrangements to manage payments that depend on auto top-ups.
Take action now - move your money out of Zing
You can transfer your money to a non-Zing account, withdraw it at an ATM (daily limits apply) or make card payments with your remaining balance until 22 May 2025 at 12.00 pm (midday) BST. You won’t be charged for converting currencies held in your other wallets to GBP.