Our team is still here to help you. They operate between the hours of 09:00-17:00 UK time Monday to Friday. Please send an email to support@zing.me from the email address you had registered with Zing and the team will do their best to support you.
To help us find your details, please include the information below in your email:
- Your full name
- Your address and postcode (when you held the account with Zing)
- Your date of birth
If you are contacting Zing on behalf of a former member, for example in your capacity as an attorney, please provide the following information and our team will be in touch:
Our member’s details:
- The full name of our member
- Their address and postcode (if known)
- Their date of birth (if known)
Your details:
- Your full name
- Your telephone number (in case we need to contact you)
- Why you are contacting us
We’ll let you know any further information needed and the next steps in our response.
Please note:
Emails from Zing are typically blocked by BTInternet, which means that if you’re using a BTInternet email address, you might not receive our responses. Please either contact us from a different email address or include a telephone number which we can use to call you.