Our team is still here to help you. They operate between the hours of 09:00-17:00 UK time Monday to Friday.
If you need to obtain a copy of your statement please send an email to support@zing.me from the email address you had registered with Zing.
To help us find your details, please include the following in your email:
- Your full name
- Your address and postcode (when you held the account with Zing)
- Your date of birth
We’ll let you know any further information needed and the next steps in our response.
Please note:
Emails from Zing are typically blocked by BTInternet, which means that if you’re using a BTInternet email address, you might not receive our responses. Please either contact us from a different email address or include a telephone number which we can use to call you.